Legal Documentation

Privacy Policy

Transparency is the foundation of trust. How Gomix protects your data while building the future.

Last Updated

May 12, 2024

01

Introduction

Welcome to Gomix (Guangdong) Building Materials Co., Ltd. ("Gomix", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

As a professional manufacturer engaged in the research, development, and production of construction materials including Tile Adhesive, Waterproofing Materials, and Wall Putty, we adhere to strict quality controls not only in our manufacturing processes (ISO9001 certified) but also in our data management practices.

02

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data Includes first name, last name, username or similar identifier, and title (e.g., for OEM/ODM partners).
  • Contact Data Includes billing address, delivery address, email address and telephone numbers for logistics coordination.
  • Technical Data Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
03

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Order Fulfillment

To process and deliver your orders for Tile Adhesives, Grouts, and other materials, including managing payments and fees.

Business Relations

To manage our relationship with you, including notifying you about changes to our terms or privacy policy, and asking you to leave a review.

Engineering Support

To provide technical consultation regarding product application and engineering assistance for specific construction projects.

Improvement

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

04

Data Security

Gomix has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

"Just as we adhere to ISO9001 standards for our manufacturing plant in Guangzhou, we apply rigorous standards to our digital infrastructure."

05

International Transfers

We are based in Guangzhou, China. If you are accessing our website from outside China, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

As we export to more than 100 countries, we strive to take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.

06

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

Gomix (Guangdong) Building Materials Co., Ltd.

No. 123, Industrial Avenue, Baiyun District
Guangzhou, Guangdong, China
+86 20 1234 5678